Privacy Policy – Unbounded Gym

Last updated: 22 October 2026

Unbounded Gym, Thamarachal, Kochi, Kerala (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you contact us, fill in a form on our website or social media (including Facebook and Instagram lead forms), or visit our gym, and how we use it.

1. Information We Collect

  • Contact details: Your name, phone number and (optionally) email address.
  • Fitness preferences: Your fitness goal (for example, weight loss, strength or general fitness) and your preferred workout time.
  • Messages: Anything you send us through WhatsApp, Instagram, Facebook Messenger or phone.
  • Ad information: When you respond to our ads, Meta (Facebook/Instagram) may share limited details, such as which ad you responded to. We only collect information you choose to give us.

2. How We Use Your Information

  • To contact you about your enquiry, including booking your free personal training session.
  • To answer your questions about memberships, timings and pricing.
  • To share offers or updates from Unbounded Gym, only if you agree. You can ask us to stop at any time.
  • To improve our services and advertising.

3. Sharing Your Information

We do not sell or rent your personal information to anyone. We only share it with:

  • Our staff and trainers who need it to help you.
  • Service providers that help us run the gym, such as Meta, WhatsApp and our website host, who handle information on our behalf.
  • Authorities, if required by law.

4. How Long We Keep Your Information

We keep enquiry details for up to 12 months after our last contact with you. If you become a member, we keep them for as long as your membership is active and as required by law. After that, we delete them.

5. Keeping Your Information Safe

We take reasonable steps to protect your information from loss, misuse or unauthorised access. Only authorised staff can see lead and member details.

6. Your Choices and Rights

You can ask us at any time to:

  • Show you the personal information we hold about you.
  • Correct your information.
  • Delete your information.
  • Stop sending you offers or messages.

Contact us using the details below, and we will respond within a reasonable time, in line with applicable Indian data protection law.

7. Children

Our forms and ads are intended for people aged 18 and above. We do not knowingly collect information from children without a parent’s or guardian’s consent.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, along with the date it was last updated.

9. Contact Us

Unbounded Gym, Thamarachal, Kochi, Kerala

Phone / WhatsApp: +91 8086550996

Email: Unboundedgym@gmail.com